Help

Can I pay by Credit / Debit Card?

Yes. From the checkout screen you click the ‘Make Payment‘ button at the bottom of the page. This brings you to the PayPal website where you can either:

  • log into your PayPal account and pay for your purchased
  • pay for your purchases using a credit / debit card

Why does PayPal not accept my Credit Card?

If your credit card is valid and you have not overstretched you limit the reason why your credit card may not be accepted by PayPal is because you may already have it registered with a PayPal account.

PayPal security measures do not allow you to use a credit card that has been assigned to a PayPal account and therefor you must log into your PayPal account in order to complete your purchase.

Do you have a Question?

Please enter your question in the comments form below and we will contact you with an answer. We may also post your question and the answer on this page as many other visitors may have the same query.

Thanks,
The 14 Day Manicure Team

23 comments on “Help”

  1. Suzanne on

    Hi Valerie, See your order as per your details entered on the offers site below. Sorry that you have selected same colour twice but sometimes people do order same colour twice so I would have thought this was what you wanted. Give me a call to discuss. thanks suzanne
    valerie hassall spring cottage 15a station road goostrey cheshire cw4 8pj valhassall@talktalk.net 01477549091 20130217092130-761 ET7564201 580
    Box Set with 8 bottles Keep Me Interested
    Its All About The Glam
    Keep Me Interested
    Cocoa Trills
    Whack
    Some Like it Hot
    Flash Black
    Over The Taupe

    Reply
  2. Orlaith on

    Hello,

    interested in purchasing a kit. But wondering what I do once the cleanser and more importantly the remover run out. where can i buy that?

    Reply
  3. maynaz on

    Hi

    Im unsure which would be the best 2 products to purchase for a French Manicure look – i would like a white tip and clear pink for top coat – which of your colours would you recommend?

    would like to place my order today

    thanks

    Reply
  5. Kirsty on

    Hi,

    Received our starter kit and after trying it our for a couple of weeks we are loving it 🙂

    We want to buy more colours including a glittery one. What glitter coat is the most transparent? I really want to layer it over a colour coat you see, as you only offer a clear top coat.

    Also how can we order more cleanser/remover?

    Thanks!

    Reply
  6. Suzanne on

    Hi Catherine, Your nails will feel wet at the end but when you use the cleanser it removes the sticky layer and nails will feel dry. You don’t dry for more than 2 mins each time. thanks suzanne

    Reply
  8. Ann on

    Hi I cant find instructions for working the timer on the lamp. I have not done my nails yet but hope to do so tomorrow but as I said I cant find instructions to work the timer

    Can you help please

    Reply
  9. Anita Hughes on

    Hi there,

    I’m looking for a brown/chocolate colour? I have skinny latte but that’s more of a gold colour, would you be able to suggest the best colour to get.

    Thanks a million,
    Anita

    Reply
    • Suzanne on

      Hi Andrea, The best transparent fine glitter is Spar Kylie! if you have any more questions or Queries I will be more than happy to help

      Kindest Regards ,

      Laura 14day

      Reply
  11. Carolyn Kehoe on

    I have just ordered some products from your uk site and am disappointed to note that uk customers are charged @ £20 per bottle whereas Irish and other European customers are charged 20 Euros. Because your select a country box does not include the uk, I was unable to order from Ireland. Since I understand that the products are shipped from Ireland anyway, this seems a bit unfair. Can you explain why? Thx

    Reply
  12. Theresa Feeney on

    Hello,

    I just wanted to order one colour for now and wondered what is your most popular colour?

    Thanks,
    Theresa

    Reply
  13. Anita Hughes on

    Hi there, I can’t see coffee break under your colours so how would I order it?

    I’m also looking for a coral colour and a nice dark grey/black colour any suggestions??

    Is there a discount available for buying multiple bottles?!

    Cheers,
    Anita

    Reply
  14. Louise on

    Hi I ordered 5 nail polishes off you Tuesday after previously buying the starter kit which I absolutely love. I recieved my package today and I was highly disgusted when I opened the package the nail polish “over the taupe” was completely broken and spilled all over the other polishes and the box. There was not one drop of nail polish left in the bottle. I have tried contacting you by email a few times but didn’t get a reply. I’m just wondering could you contact me please.
    Thanks

    Reply

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